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Case Study
17 apartments
How we helped streamline short-term rental management and save 25 hours weekly.
25h
hours saved weekly
4.2 → 4.8
rating improvement
+35%
occupancy increase
Client
About the Client
A professional short-term rental manager in Bratislava managing 17 apartments across various locations. Before implementation, he spent most of his time on manual tasks: responding to messages, synchronizing calendars, and handling operational issues.
Challenges
Challenges
✗Dozens of messages from guests on various platforms daily
✗Manual calendar synchronization between Airbnb and Booking.com
✗Frequent missed responses due to delayed reaction
✗Low ratings caused by delayed communication
✗Lack of time for strategic business management
Solution
What we implemented
✓Automatic responses to most common guest questions
✓Instant check-in instructions after reservation confirmation
✓Real-time calendar synchronization
✓Automatic review requests after guest departure
✓Smart notifications for urgent matters
✓Integration with cleaning service
Results
Results after 3 months
The client saves 25 hours weekly, now devoted to business development. Average rating increased from 4.2 to 4.8 stars. Apartment occupancy increased by 35% thanks to faster response to inquiries.
"KP Solutions changed the way we work. In hindsight, I see that I was wasting time on routine tasks. Now I can focus on what I enjoy, business development and great guest experiences."
— Manager of 17 apartments
Related productAirbnb & Booking Automation